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Terms and Conditions

Treat yourself to a stay at magical Kagga Kamma and enjoy unique air-conditioned accommodation with an en-suite bathroom. Your Full Board stay will also include a choice of the following exciting excursions: Rock Art Tour, Sundowner Tour, Morning and Late Nights Nature Drive.

"Travel is more than the seeing of sights; it is a change that goes on, deep and permanent, in the ideas of living." – Miriam Beard

  • Kagga Kamma
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Terms and Conditions

Please see below the Terms and Conditions pertaining to Kagga Kamma reservations as well as important information about the activities and excursions on offer.

All Rates are quoted in South African Rands [ZAR].
Rates include a 1% Tourism Levy and 15% VAT.
Rates are subject to availability at the time of the booking.
Guests are required to sign an indemnity form on arrival and provide proof of identification.
No pets allowed.

Accommodation Packages

Bed and Breakfast
Air-conditioned room with en-suite bathroom and breakfast daily.
Dinner, Bed and Breakfast
Air-conditioned room with en-suite bathroom, breakfast and dinner daily.
Full Board
Air-conditioned room with en-suite bathroom, breakfast, lunch, dinner and two excursions per person daily.

Open Air Suites

The Open Air Suites can be booked at an additional cost per couple per night, weather permitting between 1 September and 30 April.
Guests are required to book one of the packages in either a Hut or Cave Suite and if the weather allows, guests will be able to spend the night in one of the Open Air Suites.

Activities and Excursions

The Full Board package includes a choice of two excursions per person per day from the following Tour options: Rock Art Tour, Sundowner Tour, Morning Nature Drive and Late Night Nature Drive.
All activities and excursions are subject to availability, are weather permitting and take place at the discretion of management and guides.
Activities and Excursions not specified in the package are for guests' own account.

Payment Methods

Deposit Payments
Direct Bank Deposits, Internet Transfers or Credit Card.
Payments during your stay
Credit Card, Debit Card or Cash.

Deposit Policy

50% of the total quoted amount is due within 48 hours of the booking being made.
The remaining balance is due no less than 14 days prior to arrival.
A confirmed booking is only made once the deposit (or total quoted amount for Short Notice bookings) has been received.
Kagga Kamma reserve the right to cancel unconfirmed bookings without prior notice.

Cancellation Policy

29 days - 14 days prior to arrival: cancellation penalty of 50% of the quoted amount will be levied.
13 days and less: 100% of the quoted amount will be charged.
No shows will forfeit 100% of the paid amount.
Cancellation policy is applicable to changes in rooms or room night.
Cancellations & changes must be requested/made in writing.

Refund Policy

Bank transfers: A minimum 7 days after payment reflects in our bank account.
Credit Card: Refunds will be processed as soon as the payment reflects in our bank account.
Suggested refund method: Credit Card.

Child Policy

0 - 2 Years of Age: Free of Charge.
3 - 12 Years of Age: 50% of Adult Sharing Rate.
13 Years of Age and Older is considered an adult and will be charged Adult Rate.
Children 0 - 12 Years of Age can be accommodated with two Adults in selected Suites only.

Short Notice Booking Policy

Bookings made less than 14 Days prior to arrival
Full Payment and Proof of Payment is required within 48 hours of the booking being made.
Bookings made less than 48 hours prior to arrival
Full Payment and Proof of Payment is required upon receipt of the booking being made.

Travel Information

Travel by Land
The last 35km to the lodge is a gravel road.
The road is accessible to 4x4 and standard Sedan vehicles without lowered suspension.
The road is not suitable for sports vehicles.
Travel by Air
Kagga Kamma does not offer or provide a charter flight service.
Guests fly in with their privately-owned/hired aircraft.
Planning should be done to determine runway suitability for aircraft performance.
Airfield is situated in the Nature Reserve, please fly over and check for animals before landing.

Check In / Check Out Times

Check-in Time: 14:00
Check-out Time: 10:00
Early Arrivals and Late Departures accepted only with prior arrangement.

Gate Times

Monday to Thursday
07:30 - 18:30
Friday
07:30 - 21:00
Saturday and Sunday
08:00 - 18:30

Restaurant Serving Times

Breakfast
08:00 to 10:00
Lunch
13:00 to 14:30
Dinner
19:00 to 21:00

Wood and Ice Purchases

Wood and ice can be purchased and collected from Reception. Unfortunately, deliveries are not possible.

Fauna and Flora

Kagga Kamma is a Nature Reserve and is home to many exquisite and interesting plants and animals. We are all about protecting our fauna and flora down to the last tiny plant and littlest critter. For this reason, we have some very important rules, such as:
No fires allowed anywhere in the Reserve except for designated fireplaces;
No littering (including cigarette butts);
No picking of flowers or uprooting (or in any way damaging) plants;
No loud noises and music;
Please do not remove any animals or plants from their homes/environments and do not kill or harm any creature or critter – not even the creepy crawly types like snakes, spiders or scorpions;
and when walking, cycling or driving; please keep an eye out for small animals that may cross your path so that you don't accidentally hurt them.

Rock Art Tour

The Rock Art Tour at Kagga Kamma tells a story that is thousands of years old; although the paintings are difficult to date accurately, some of the cave art dates back approximately 6000 years.
Please help us preserve this rich cultural heritage by not touching any of the rock art and not leaving any graffiti/carving or writing in the caves or on any rocks. Doing so, is a criminal offense and is punishable by law.

Be Safe

Safety doesn't happen by accident and Kagga Kamma wants, first and foremost, to ensure that our guests are safe and enjoying themselves. So please, for your own well-being, follow our "Veld Tips".
Please notify Reception before you go on a hike, cycle or self-drive and let them know when you have returned safely.
Always remember to stay well hydrated when cycling and hiking; especially during the hottest times of the day.
Kindly don't hike/cycle just before sunset and keep time in mind when you set off for an afternoon adventure.
We also recommend that you wear closed shoes at Kagga Kamma and watch your step so that you don't step on a snake or something venomous by accident. The creatures we share this wonderful wilderness with are mostly non-confrontational and move off in the presence of humans; but we advise that you remain alert and aware of your surroundings.

Vehicles

Please only drive on the already established roads of the Reserve.
Do not drive on the quad bike tracks with any vehicle other than a quad bike.
2X4 vehicles are not permitted on the 4X4 tracks.
For your own safety, no vehicles are allowed in the veld at night.
No motorcycles, pipe cars or private quads (and the like) will be allowed on the Reserve during a guest's stay at Kagga Kamma. Guided Quad Bike. Safaris are available.

Self-Drive Permits

If you would like to go on a self-drive please purchase a permit at Reception.
The permit should be kept on hand in your vehicle for the duration of your drive so that you can produce same if requested to do so by a ranger.


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