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Shareholder Documentation

Timeshare Calendars: 2022 2023
Instruction Letters: 2021
Resort Use Agreement: Download
2020 AGM Minutes:

Resort Documentation

Resort House Rules: Download
Resort Indemnity From: Download
PAIA Manual: Download

Shareholder Newsletters

Dec 2021 June 2021 Dec 2020 June 2020 Dec 2019 June 2019

  • Levy Payments: Levies must be paid in terms of the Use Agreement and no occupation or usage of any form is allowable until the levies have been paid. (This applies to usage, spacebanking, renting, etc. of the timeshare week.) For alternative payment arrangements, please contact Property Admin: propertyadmin@vrs.co.za
  • Spacebanking and Rentals: Please note that a request for spacebanking or rental must be submitted to Property Admin a minimum of five months prior to the occupation date, to enable us to process them. Please contact Property Admin: propertyadmin@vrs.co.za
  • Occupation Dates: Please note that Resort calendars are linked to school holidays, and it is therefore vital that you check the annual calendar to ensure that you occupy the correct week.
  • VRS Website: Be sure to take a look at our website with a dedicated owner’s page for our valued Shareholders where you can download Calendars, Instruction Letters and Use Agreements.
  • Checking in Procedures: In the interest of safety, security and ensuring that only confirmed guests are allowed access to the Resort, you will be required to produce the reservation confirmation / guest certificate and your ID, and also to complete the indemnity form when checking-in to the Resort.
  • Unit Inventories: We would like to remind our valued guests to kindly check and sign off on inventories upon arrival at your unit. An inventory list is available in your unit; any discrepancies must please be reported at Reception.
  • Guest Certificates: In the event that you are allowing a guest to occupy your timeshare week, the guest must be in possession of a valid Guest Certificate which is obtainable from the Resort prior to the guest's arrival.
  • Communication: To enable us to communicate effectively, please ensure that you keep us updated regarding your current contact details, and most importantly, your email address.
  • COVID-19 HygienicHospitality: For information with regards to our management solutions for the COVID-19 pandemic, please visit our Managing Agents' Website here.

Resort Managing Agent


As Managing Agent of Kagga Kamma Nature Reserve, VRS aims to "Create the Environment for Everlasting Holiday Memories". The experience positions VRS as the Leading Management Professional in the Leisure and Hospitality Industry. For more information visit:



Please note that the VRS Head Office will be closed on the following days:
- The Call Centre Department will be closed Monday, 8 August 2022 and Tuesday, 9 August 2022. We will resume business as normal, Wednesday, 10 August 2022.
- The Call Centre Department will be closing for the annual December break on Thursday, 22 December 2022. We will resume business as normal, Thursday, 5 January 2023.


Has your calendar schedule been flipped upside down?
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Options is a platform that allows you to:

1. Deposit and Exchange your holiday from one screen.
2. The Resort, the Occupation date, and the size of the unit will determine the number of Tokens you receive when you Deposit your holiday.
3. These Tokens can be used to Exchange for another holiday destination, larger unit size or alternative dates at an Exchange Fee.

Select from a wide variety of availability from some of the largest Exchange Companies.